Erewash Borough Council has warned residents of a ‘new wave’ of council tax scams that offer bogus refunds.

Fraudsters are contacting residents across the country through texts, emails and phone calls to offer to claim refunds for overpayments on their behalf. Another scam sees them demand payment for arrears.

Scammers have also tried to convince homeowners that their property is in the wrong council tax band and offered to claim refunds for a £150 fee, even though band reassessments are available for free.

The conmen claim to represent local councils or the Valuation Office Agency and some use government branding to make their scam seem genuine.

Councillor Wayne Major, Erewash Borough Council’s Deputy Leader and Lead Member for Resources, says:

“These scams have been reported across the country so we want to ensure our residents are aware of the fraudsters and stay on their guard. We will never phone, text or email someone to ask for a payment to release any council tax refund – nor will we ask for personal bank details in this way. I would urge anyone who is contacted as part of these latest scams to let us know immediately.”

Anyone who receives something they think is suspicious should contact the council’s revenues team on 0115 907 1000.

Residents can visit the Action Fraud website for details of all scams and how to report crimes

Erewash Borough Council

Erewash Borough Council, Town Hall, Wharncliffe Road, Ilkeston, Derbyshire, DE7 5RP
0115 907 2244
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