Businesses Support

COVID-19 Additional Relief Fund (CARF)

Information on the awarding of relief to eligible Ratepayers is on the Business Rates Reductions page of our website.

Omicron Hospitality and Leisure Grant (OHLG)

All information relating to this grant can be found on our Omicron Grants page.

Additional Restrictions Grants (ARG)

The Additional Restrictions Grant (ARG) supports businesses from certain sectors that may have been severely impacted by restrictions, or by the Omicron variant, including those outside of the business rates system. There are three different schemes for this phase of the ARG:

Omicron Additional Restrictions Grant (OARG) - A discretionary scheme for those businesses that continue to by affected by Covid, especially by the Omicron variant but that don't qualify for the Omicron Hospitality and Leisure Grant (OHLG).

ARG Manufacturing Grant (ARGMG) - A discretionary scheme to support businesses in the manufacturing sector by offering larger awards, of up to £15,000, to fund projects that have potential to safeguard and create new jobs, and build a more resilient economy.

ARG Startup Grant (ARGSG) - A discretionary scheme to award small grants to businesses that have started up during the pandemic, but have faced challenges to establish themselves, owing to the adverse effects of Covid-19. Applicants will be required to explain how funds will be used to support business sustainability and growth.

Information relating to all three grants is available on our Additional Restrictions Grant page

Business Rates - Let us know you've moved in/out

National Non-Domestic Rates (NNDR), or Business Rates, are collected by local authorities and the income raised goes towards the cost of local services.

Please use the links for further information.

If you are either moving into or moving out of a property in our area, please complete the Business Rates - Let us know you've moved in/out form.

Apply for a Refund

If you have received a demand notice that has a credit balance, please complete the Apply for a refund form.

If you have any queries regarding your bill, have not yet received it or want to discuss a payment arrangement please contact the Revenues Section. E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

The Revenues Section has a Debt Recovery Protocol.

What is the Rateable Value of the property?

Apart from properties that are exempt from Business Rates, each non-domestic property has a rateable value which is set by the valuation officers of the Valuation Office Agency an agency of Her Majesty’s Revenue and Customs. They draw up and maintain a full list of all rateable values, available on their website.

The rateable value of your property is shown on the front of your bill. This broadly represents the yearly rent the property could have been let for, on the open market, on a particular date. For the revaluation that came into effect on 1st April 2017, this date was set as 1st April 2015.

The VOA may alter the value if circumstances change. The ratepayer (and certain others who have an interest in the property) can also appeal against the value shown in the list if they believe it is wrong. Further information about the grounds on which appeals may be made and the process for doing so can be found on the VOA website or from your local valuation office.

Postal enquiries may be sent to:

The Valuation Officer for Erewash Borough Council, Valuation Office Agency, Durham Customer Service Centre, Wycliffe House, Green Lane, Durham, DH1 3UW.

The main switchboard number to be used for the VOA is 03000 501 501.  Lines are open Monday to Friday, 8:30am to 5:00pm.

Revaluation 2017

The VOA compiled the latest Rating List with effect from 1 April 2017.  You can review your rateable value at VOA revaluation

Business Rates are charged on most commercial buildings, such as shops, offices, pubs, warehouses and factories.  However, the property does not have to be used as a business - if it is used for purposes which are not domestic, it is likely to be rateable.  We will send you a Business Rates bill every year.

The VOA sets the rateable value of business premises by using property details such as rental information.  We use the rateable value and the Business Rates multiplier (set by central government) to calculate your Business Rates bill.   A property's rateable value is an assessment of the annual rent the property would rent for if it were available to let on the open market at a fixed valuation date.  From 1 April 2017, the rateable values are now based on the valuation date of 1 April 2015. 

The VOA regularly reassesses and updates the rateable values of all business properties, by means of a revaluation. This is done to maintain fairness in the system by redistributing the total amount payable in Business Rates, reflecting changes in the property market. A revaluation does not raise extra revenue overall. 

For more information on the 2017 revaluation, rateable values, and Business Rates go to the website

Further information regarding other changes to Business Rates that came into force after April 2017 is available on the Reductions page of our website.

Rating Advisers

Ratepayers do not have to be represented in discussions about their rateable value or their rates bill.

Appeals against rateable values can be made free of charge. However, ratepayers who do wish to be represented should be aware that members of the Royal Institution of Chartered Surveyors and the Institute of Revenues Rating and Valuation are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct. Before you employ a rating adviser, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further advice before entering into any contract.

Business Rates Reduction Scams Warning

Erewash Borough Council are warning local businesses to be aware of 'reduction' firms who are conning local businesses. In exchange for large fees, businesses are led to believe they will get their Business Rates reduced on appeal.
When the new rates are applied to business premises, we get complaints about rogue firms who deliberately target businesses whose rates have increased. They may charge fees of up to 45% commission to make an appeal against the revaluation.

Our advice to businesses is to say no to firms who cold call offering to initiate a rating appeal. Their contracts are often carefully worded and don't match up to a verbal promise the salesperson may make. Once you've signed a contract, you will normally have no automatic right to cancel.  Get advice from the local Valuation Office before you agree to anything. 
Our advice is for businesses to be very cautious of claims from companies that say they can secure big reductions in Business Rates. Ask for written confirmation of such claims and if the company refuses, stay well clear.

Always be suspicious if asked to pay large sums of money up front, especially for something that you can actually instigate yourself. 

Freedom Of Information - Business Rates Credits

Please note that Erewash Borough Council no longer publishes information about Business Rates accounts that currently have credit balances.

Information in respect of credit balances is considered exempt under section the Freedom of Information Act 2000 (prevention or detection of crime). 

Following the decision of the Information Commission in respect of a request made to Wandsworth Council for credit balances, we believe that its disclosure could result in fraudulent refund claims being made and there are also additional costs that such fraud places on the public purse.

There is a public interest in ensuring the transparency and efficiency of Council business, however, there is considered to be very limited wider public interest.  Accordingly, the Council feels that the public interest in disclosing the information requested is outweighed by the public interest in preventing the risk of fraudulent claims being made.