Derbyshire County Council is the authority that takes charge during flooding emergencies. More information can be found on its website. 

The Environment Agency is responsible for issuing flood warnings to the public. It provides a dedicated Flood line information service. Call  0845 988 1188. The line operates 24 hours per day, 7 days per week.

The flood warning information is updated every 15 minutes.

Who should I call during a storm?

Fallen tree on road NOT endangering life: Derbyshire County Council

Fallen tree on road or vehicle endangering life: Derbyshire Fire and Rescue Service - Call 999

Fallen tree on property NOT endangering life: personal responsibility

Fallen tree on property endangering life: Derbyshire Fire and Rescue Service - Call 999

Unsafe structure overhanging a public highway or public footpath: Derbyshire Fire and Rescue Service - Call 999

Unsafe structure overhanging property NOT endangering life: personal responsibility

Unsafe structure overhanging property endangering life: Derbyshire Fire and Rescue Service - Call 999

General flooding: Wait for water to subside

Flooding with risk to life: Derbyshire Fire and Rescue Service - Call 999

Flooding affecting electrics: Only if safe to do so, isolate electrics. If in any doubt call the fire and rescue service on 999.

Flooding can ruin people’s lives and homes and is one of the most devastating natural acts that can occur. Many people live in flood risk areas and here we provide information on preparing for a flood, where help is available from and also on cleaning up after the event. If you live along a riverbank there is always the possibility that bad weather will threaten your property with flooding.

Erewash residents still struggling after Storm Babet are being invited to a string of local “drop-in” events in early 2024 to get vital advice about help that is on offer. Find out more on this latest news article. Experts from the Environment Agency will be on hand – along with teams from Derbyshire County Council.

Roads during floods

The following links show traffic conditions and road closures during incidents. 


Traffic cameras (derbyshire.gov.uk)

National flood insurance scheme

Flood Re is a re-insurance Scheme that makes flood cover more widely available and affordable as part of home insurance. Flood Re helps households at the highest risk of flooding. It also provide information about taking action to reduce flood risk. Find out about the national flood insurance scheme at Flood Re - A flood re-insurance scheme

How can I be prepared?

You can prepare for flooding by following these simple steps:

Sign up for free flood warnings.

If flooding is forecast the warning is issued using these four codes:

  • Flood alert – flooding is possible. Be aware! Be prepared.
  • Flood warning – flooding is expected affecting homes, businesses and main roads. Immediate action required! Act Now.
  • Severe flood warning – severe flooding expected. Imminent danger to life or property. Act now.
  • Warnings no longer in force – Issued when flood warnings and flood alerts that have been removed in the last 24 hours.

For real-time flood warnings and advice you can call the environment agency’s flood line on 0345 988 1188. The line operates 24 hours a day, seven days a week and provides flood warnings direct to you by telephone, mobile, email, SMS text message, fax or pager.

Find out How to Plan Ahead for Flooding and find out about ways to reduce the impact of flooding to your home and business.

Who co-ordinates a response to a flooding event?

Derbyshire County Council is the lead Local Flood Authority who is responsible for co-ordinating a response by local authorities and the emergency services during a major flood event.

What will Erewash Borough Council do?

Offer advice and information on:
  • Localised flooding problems.
  • At risk areas from flooding.
  • Self-help systems for flood defences, including sandbag supplies.
  • Local contact for response plan for civil emergencies.
  • Erewash Borough Council will endeavour to issue filled sandbags to residents during a flooding incident.
  • A supply of 10 sandbags (empty) can be collected free of charge from Ilkeston or Long Eaton Town Hall receptions during opening hours.
  • Sandbags and sand can also be collected from these parish councils: Little Eaton; West Hallam; Ockbrook & Borrowash; Breaston; Breadsall; Risley; Stanley & Stanley Common

Further information and advice

Contact details

Life threatening emergency: Call 999

Erewash Borough Council: Call (0115) 907 2244. For out of hours emergencies please telephone 01629 533078.

Call Derbyshire County Council on 01629 533190

Call the Environment Agency Floodline on 0345 9881188.