Council Tax Information

September 21, 2023: Erewash Borough Council has sent summonses to some residents about unpaid Council Tax and Business Rates. This means the council is currently receiving a high volume of phone calls. Residents are advised to submit a query via My Erewash.
Help and support on paying council tax can be found on the trouble paying council tax page.

If you are worried about debts or have missed payments there is free, confidential, and independent debt advice available for personal debts. The government sponsored MoneyHelper can direct you to a debt adviser straight away by telephone or you can get support online via:

Long Term Empty Properties

With effect from April 2023, the additional premium on properties that have been vacant (unoccupied and substantially unfurnished) for a period of 2 years or more is increasing.  The level of additional premium will depend on how long the property has been empty.

Properties that have been vacant for more than 2 years are charged an additional premium of 100% (200% charge), more than 5 years 200% (300% charge) and over 10 years 300% (400% charge). 

Between 2013/14 and 2022/23 an additional levy of 50% was charged in respect of long term empty properties.

Energy Bills And Council Tax Rebate 2022


This scheme was administered by Erewash Borough Council on behalf of Central Government and closed 30th November 2022.

Funding is no longer available as all reconciliations have been completed and any unspent funding returned.

We are no longer able to take enquiries about this scheme.

Adult Social Care

For adult social care authorities, council tax bills show two percentage changes: one for the overall change attributable to the adult social care precept, and one for the part attributable to general expenditure.

Adult social care authorities are local authorities which have functions under Part 1 of the Care Act 2014, namely county councils, London borough councils, the Common Council of the City of London and the Council of the Isles of Scilly.

These authorities have the option to charge an additional precept on its council tax without holding a referendum, to assist the authority in meeting its expenditure on adult social care. If the Secretary of State chooses to renew this option in respect of a particular financial year, this is subject to the approval of the House of Commons.

Direct Debit

Just under 70 per cent of our customers pay their bills by direct debit.  To set up a direct debit complete a form on My Erewash.

Online Payments

You can also pay online without a My Erewash account using a debit or credit card via our Capita Online Payments website.

Telephone payments using a debit/credit card

You can pay by phone on our automated Card Payment Line: 0115 9072222. This service is available 24 hours a day, 365 days a year. 

What exactly is Council Tax?

Council Tax is the system of local taxation used in England, Scotland and Wales to part fund the services provided by local government in each country.  It was introduced in 1993 by the Local Government Finance Act 1992, as a successor to the unpopular Community Charge. The basis for the tax is residential property, with discounts, reliefs and exemptions.

The Valuation Office Agency, which is part of HM Revenues & Customs, has valued all the domestic property in the country. Each property has been placed in one of eight valuation bands which range from A to H and reflect the estimated market value for which the property might reasonably have been sold on the open market on 1 April 1991.

Please note that the Council is obliged to base your Council Tax payable based on the property band as issued by the VOA, who are completely independent to the Council.

The The Department for Levelling Up, Housing and Communities  has published Paying the right level of Council Tax: a plain English guide to Council Tax