Erewash Borough Council

Business Rates/Account Enquiries

My Erewash

We have introduced a online portal for self service. By registering for a My Erewash account you will be able to apply for help, support and advice regarding business rates. My Erewash can also be used to access a wide range of other services that the council provides, including applications for grants.

Click on the Register/Sign In button at the top of this page to set up or view your account. 

Business Rates 2021

Business Rates are calculated based on the rateable value of your property. This is an estimate by the Valuation Office Agency (VOA) of what the annual rental would be for your property. A revaluation took place on 1 April 2017 and revised rateable values for 2017/18 onwards can be checked at (opens in a new window).

Financial and budgetary informatioon is available on the Annual Council Tax Rates Page (opens in a new window)

Schemes to help local businesses

Any business already in receipt of the 100% Expanded Retail Discount will have this automatically renewed and reapplied from 1st April – 30th June 2021. This will be replaced by a 66% discount from 1st July 2021 – 31st March 2022.

Businesses must be trading, in rateable occupation and involved in the Retail, Hospitality or Leisure industries. New businesses meeting the same conditions can also qualify as can children’s nursery businesses. There is a cash funding cap of £2 million which applies to businesses that were required to close as at 5th January 2021. The cap is reduced to £105,000 for businesses permitted to remain open at that date, or in receipt of the Nursery Discount.

To continue receiving the discount you must complete the Expanded Retail Discount Application using your My Erewash account.

If you wish to opt out of receiving either the Expanded Retail Discount or Nursery Discount you must notify the council and advise us which eligible property is affected. Please sign in to your My Erewash account and complete the Opt Out - Expanded Retail Discount or Nursery Discount 2021-2022 form. If you opt out of the retail discount for the 2021 to 2022 tax year you cannot change your mind.

If you do not have an account you can register using the link below.

Sign in/Register for a My Erewash Business account (opens in a new window) 

More details are available on the GOV.UK website

Ratepayers must notify the council if state aid/ subsidy control limits are to be exceeded.

The Small Business Rate Relief (SBRR) Scheme

Premises with a rateable value below £12,000 can now receive 100% relief. If your rateable value is over £12,000 but below £15,000, a percentage reduction can be applied. Register/Sign In to set up a My Erewash account and to submit an online application form.

Once criteria have been checked, SBRR will be applied to qualifying accounts. Your Business Rates liability will then be recalculated to reflect a reduced charge.

Should your claim as a new or existing applicant be unsuccessful, you will be notified of the reasons behind the council’s decision. Claimants should be familiar with SBRR criteria – it is a criminal offence to submit a fraudulent claim.

A change of circumstances form should be submitted should any additional premises be taken on or if existing premises are vacated and you need to cancel SBRR.

From 14 February 2014, if your business is in receipt of SBRR at a qualifying main property then you can take on an additional property at a later date. The original assessment will continue to benefit from SBRR, whilst full Business Rates will be charged on the secondary assessment. However after 12 months the relief will be lost on both properties if the secondary assessment has a rateable value of £2,900 or more.


The Standard and Small Business Rate multipliers are set by central Government each year. These have currently been frozen by the government in the 2021/22 financial year they continue to be 51.2p in the £ and 49.9p in the £ respectively.

Local Discretionary Relief

You may be able to get a reduction in certain situations, if it is in the public interest to do so. Partly Occupied Relief can also be granted where circumstances give rise to a ‘short term’ vacation prior to evidenced re-occupation. However, it has to be proven that it is in the interests of local taxpayers to grant a reduction.

Charitable Rate Relief

Charities and registered Community Amateur Sports Clubs (CASC) can apply for relief of up to 80% if a property is used for charitable purposes, or is a CASC.

Rural Rate Relief

You could get rural rate relief if your business is in a rural area with a population below 3,000. If your business is the only shop, post office, public house or petrol station in the village, you may qualify. You get between 50% and 100% of your business rates. Rateable value restrictions apply. Discretionary relief can also be considered for other rural businesses or to ‘top up’ an existing award.

Empty Properties

Premises will receive a 3 month exemption from Business Rates from the date that they become empty. After this time, most businesses must pay full business rates.
Some properties can get extended empty property relief.
• Industrial premises (such as warehouses) are exempt for a further 3 months.
• Listed buildings – until they are re-occupied.
• Buildings with a rateable value under £2,900 – until they are re-occupied.
• Properties owned by charities – only if the property’s next use will be mostly for charitable purposes.
• Community amateur sports clubs, buildings – only if the next use will be mostly as a sports club.

Transitional Adjustment

At every revaluation, some ratepayers will see a significant increase or decrease to their annual charge when compared with the previous financial year.

To compensate, a transition scheme is in place which limits the amount that your liability will increase or decrease within a five year period.

Transitional Relief/Surcharge is applied automatically and will be shown on your demand notice if you are affected. Details can be found at (opens in a new window)

Business Rates Instalments

These are normally calculated over a 10 month cycle from April to January. Regulations are now in place enabling instalments to be collected over 12 months. Please contact Erewash Borough Council as soon as possible, if you wish to have your instalment plan changed.

Direct Debit

Direct Debit is the most efficient and trouble free way to pay, giving added peace of mind by ensuring:
• Payments are always made on time.
• You have the choice of 3 payment dates of either the 1st, 15th or 25th of the month.
• Once set up all the work is done by the council.
• You are protected by the Direct Debit Guarantee in the unlikely event that a mistake is made on your account. Your own bank will immediately make good the error and deal with the council if necessary.

My Erewash has an online form available for completion.

Coronavirus (COVID-19) - Local Restrictions Support Grants

All information relating to Local Restrictions Support Grants for businessess can be found on our Covid Grants page

National Non-Domestic Rates (NNDR)

National Non-Domestic Rates (NNDR), or Business Rates, are collected by local authorities and the income raised goes towards the cost of local services.   

Please use the links for further information.

Business Rates - Let us know you've moved in/out

If you are either moving into or moving out of a property in our area, please complete the Business Rates Occupation/Vacation Form (opens in new window)

Apply for a Refund

If you have received a demand notice that has a credit balance, please complete the Business Rates - Refund Request form

If you have any queries regarding your bill, have not yet received it or want to discuss a payment arrangement please contact the Revenues Section.

E-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it.

What is the Rateable Value of the property?

Apart from properties that are exempt from Business Rates, each non-domestic property has a rateable value which is set by the valuation officers of the Valuation Office Agency (opens in a new window) (VOA), an agency of Her Majesty’s Revenue and Customs. They draw up and maintain a full list of all rateable values.

The rateable value of your property is shown on the front of your bill. This broadly represents the yearly rent the property could have been let for, on the open market, on a particular date. For the revaluation that came into effect on 1st April 2017, this date was set as 1st April 2015.

The VOA may alter the value if circumstances change. The ratepayer (and certain others who have an interest in the property) can also appeal against the value shown in the list if they believe it is wrong. Further information about the grounds on which appeals may be made and the process for doing so can be found on the VOA website or from your local valuation office.

You can contact the VOA at (opens in a new window).  If you are unable to use the online service you can also contact the VOA on 03000 501 501.

Rating Advisers

Ratepayers do not have to be represented in discussions about their rateable value or their rates bill.

Appeals against rateable values can be made free of charge. However, ratepayers who do wish to be represented should be aware that members of the Royal Institution of Chartered Surveyors (opens in a new window) and the Institute of Revenues Rating and Valuation (opens in a new window) are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct. Before you employ a rating adviser, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further advice before entering into any contract.

Business Rates Reduction Scams Warning

Erewash Borough Council are warning local businesses to be aware of 'reduction' firms who are conning local businesses. In exchange for large fees, businesses are led to believe they will get their Business Rates reduced on appeal.

When the new rates are applied to business premises, we get complaints about rogue firms who deliberately target businesses whose rates have increased. They may charge fees of up to 45% commission to make an appeal against the revaluation.

Our advice to businesses is to say no to firms who cold call offering to initiate a rating appeal. Their contracts are often carefully worded and don't match up to a verbal promise the salesperson may make. Once you've signed a contract, you will normally have no automatic right to cancel.  Get advice from the local Valuation Office before you agree to anything. 
Our advice is for businesses to be very cautious of claims from companies that say they can secure big reductions in Business Rates. Ask for written confirmation of such claims and if the company refuses, stay well clear.

Always be suspicious if asked to pay large sums of money up front, especially for something that you can actually instigate yourself. 

Freedom Of Information - Business Rates Credits

Please note that Erewash Borough Council no longer publishes information about Business Rates accounts that currently have credit balances.

Information in respect of credit balances is considered exempt under section 31(1)(a) of the Freedom of Information Act 2000 (prevention or detection of crime). 

Following the decision of the Information Commission in respect of a request made to Wandsworth Council for credit balances, we believe that its disclosure could result in fraudulent refund claims being made and there are also additional costs that such fraud places on the public purse.

There is a public interest in ensuring the transparency and efficiency of Council business, however, there is considered to be very limited wider public interest.  Accordingly, the Council feels that the public interest in disclosing the information requested is outweighed by the public interest in preventing the risk of fraudulent claims being made.

State Aid/Subsidy Control 

The new domestic subsidy allowance for the COVID-19 business support grants took effect on 4 March 2021. Applications made prior to that date are subject to the previous rules.

This scheme is covered by 3 subsidy allowances:

  • Small Amounts of Financial Assistance Allowance – you’re allowed up to £335,000 (subject to exchange rates) over any period of 3 years
  • COVID-19 Business Grant Allowance – you’re allowed up to £1,600,000
  • COVID-19 Business Grant Special Allowance - if you have reached your limits under the Small Amounts of Financial Assistance Allowance and COVID-19 Business Grant Allowance, you may be able to access a further allowance of funding under these scheme rules of up to £9,000,000, provided certain conditions are met

Grants under these 3 allowances can be combined for a potential total allowance of up to £10,935,000 (subject to exchange rates).

Previous Rules

The United Kingdom left the EU on 31 January 2020, nonetheless under the Withdrawal Agreement the State aid rules continue to apply during a transition period, subject to regulation by the EU Commission. The Local Authority must be satisfied that all State aid requirements have been fully met and complied with when making grant payments, including, where required, compliance with all relevant conditions of the EU State aid Regulation, the EU Commission Temporary Framework for State aid measures to support the economy in the current COVID-19 outbreak, the approved Covid-19 Temporary Framework for UK Authorities, and any relevant reporting requirements to the EU Commission.

Payments made can be provided under the existing De Minimis rules, provided doing so does not exceed the €200,000 threshold1 to any one organisation over a three-year fiscal period. Payments made where the De Minimis threshold has been reached should be paid under the Covid-19 Temporary Framework for UK Authorities (threshold €800,000).

The amended Temporary Framework enables EU Member States to give up to the nominal value of €800,000 per company (€120,000 per undertaking active in the fishery and aquaculture sector or €100,000 per undertaking active in the primary production of agricultural products). This can be combined also with so-called de minimis aid (to bring the aid per company to up to €1 million) and with other specific types of aid. Any business that has reached the limits of payments permissible under the De Minimis, the UK Covid-19 Temporary State Aid Framework, and all other UK schemes under the terms of the European Commission’s Temporary Framework will not be able to receive further grant funding.

Annex B of this guidance contains two sample declarations which Local Authorities may wish to use with either payments under the De Minimis rules or under the Covid-19 Temporary Framework for UK Authorities. Where Local Authorities have further questions about De Minimis or other aspects of State aid law, they should seek advice from their legal department in the first instance.

On 13 October 2020 the European Commission announced further amendments to its State aid Temporary Framework - introducing a new measure enabling further support to companies facing a decline in turnover during the eligible period of at least 30% compared to the same period of 2019 due to the coronavirus outbreak. The support can be provided for up to 70% (90% in case of micro and small companies) of the beneficiaries' fixed costs that are not covered by their revenues or other specified sources, up to a maximum amount of EUR 3 million per undertaking.

The aid under this measure cannot be cumulated with other aid for the same eligible costs and is subject to further conditions set out in the Temporary Framework. The UK Government has notified the European Commission of its intention to use the new provision and must await approval from the European Commission to do so. The Covid-19 Temporary Framework for UK Public Authorities will need to be amended before aid under this new measure may be provided. All Local Restrictions Support Grants guidance documents will be updated to reflect the new provisions if and when they are applied to the LRSG schemes once the UK Government has approval. See announcement on the European Commission website (opens in a new window).