My Erewash

We have introduced a new online portal for self service.  By registering for My Erewash, you will be able to apply for help, support and advice regarding business rates.  My Erewash can also be used to access a wide range of other services that the council provides, including applications for grants.

Click on the Register/Sign In button at the top of this page to set up an account, or to view your My Erewash account, if you have already created one. 

A direct debit form named "Business Rates - Direct Debit Form" can be completed via a My Erewash account.

How to Pay

There are several ways to pay. Whichever method you choose, please ensure your Business Rate account number is quoted.

Instalments may be paid by the following methods:-

  • Direct Debit on the 1st, 15th or 25th of each month. Complete our online Business Rates Direct Debit Form.  Please note:  If more than one signature is required you will be unable to complete the online form.  Please request a downloadable version. Email This email address is being protected from spambots. You need JavaScript enabled to view it. 
  • At a Paypoint outlet or at a Post Office (cheques are also acceptable) using the barcode that is printed on the Demand Notice. Payments are due on the 1st of each month.
  • Debit or Credit card via our 24 hour automated card line, telephone number 0115 9072222
  • BACS to the Lloyds Bank Plc - Sort Code 30-96-18 Account Number 01226906
  • Secure internet payments can be made at Online payments [secure external link].

What Happens If You Do Not Pay

Contact Us For Help and Advice

It is important to contact the Business Rates team immediately if you cannot afford to pay your Business Rates bill. We might be able to help.

Please pay attention to any reminder notices we send you, because you might have to pay legal costs as well as the rates you owe if we take action against you.

It can take several days for payments to reach us, so you must allow enough time to make sure each payment is with us by the date it is due.

You must still pay the amount on the bill we have sent, even if you are waiting to hear from us about a rate relief application, or are in discussion with the Valuation Office Agency about the Rateable Value for the property.  Once the decision has been made, you will get a new bill that takes into account any overpayment.

Reminder Notice

We will send you a Reminder Notice if you do not pay your Business Rates on time. You must pay the amount due within 7 days. You will lose the right to make future payments by instalments if you do not pay within 7 days. This means you must then pay the full year’s balance within the next 7 days.

You should contact the Business Rates team straight away if you get a reminder notice from us when you think you have already paid.

If you have paid late once and then do not pay on time another time, you will get a Final Notice. This means you lose the right to make future payments by instalments. You must then pay the full year’s balance within the next 7 days.


We can serve a summons if you do not pay the total amount shown on the reminder or Final Notice within 7 days. This means a date will be set for a court hearing. The cost of serving the summons will be added to your debt.  You can stop the recovery proceedings by paying the full amount on the summons before the date of the hearing.

The case will go to court if you do not pay in full before the date of the hearing. If you cannot pay in full you should contact us to make arrangements about paying the outstanding amount. The case will still go to court, but we will not take any further action against you if we have agreed a payment plan and you are making payments by the agreed dates.

You do not need to go to the court hearing if you accept that you owe the amount outstanding. The court cannot take account of your financial situation or discuss payment with you.

If you believe you have already paid or that someone else is responsible for paying, you can contact us. If we agree with you, we will stop proceedings. It will save you time and money if you talk to us before this stage if you do not think you should be paying the amount.

Liability Order

When Business Rates cases go to court, we ask the court to make a Liability Order. The Liability Order allows us to take action to recover what you owe us. The cost of making the order is added to what you owe. You must still pay this extra cost even if you have made a payment arrangement.

If we have agreed a payment plan with you, we will only enforce the Liability Order if you miss a payment. We can enforce a Liability Order straight away if we have not agreed a payment plan with you.

Further Action

Actions we can take include:

  • instructing enforcement agents (bailiffs)
  • starting bankruptcy or winding up (liquidation) proceedings

However, this is only taken as a last resort.