Contracts Management
All suppliers awarded a contract are monitored throughout the contract period, and will be subject to regular performance reviews.
The supplier must ensure that quality of the Goods or Services supplied and the performance stated in the contract are maintained (or improved) throughout the contract period.
The Officer of the Council responsible for the administration of the contract will be notified by users of any instances when the suppliers performance does not meet the required levels and these will be recorded for future contract reviews (unless the incident is serious enough to require immediate action).
Examples of these are:
- failure to deliver in accordance with the specification of the contract documents and the end user;
- poor administration of the contract, for example: inability to invoice at the contract rates, or
- inability to supply monitoring information when requested
Contact details
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: Procurement Team
Erewash Borough Council
Town Hall
Wharncliffe Road
Ilkeston
DE7 5RP
Phone: 0115 907 2244