Universal Credit

What is Universal Credit?

Universal Credit is a new benefit for people of working age on a low income and is administered by the Department for Work and Pensions. It is a single monthly payment which will eventually replace:

• Income Support
• Income Related Job Seeker's Allowance
• Income Related Employment Support Allowance
• Housing Benefit
• ​Working Tax Credit/Child Tax Credit

How to claim Universal Credit: step by step - GOV.UK

You will get all your benefits in a lump sum every month. If you get help towards your housing costs you will receive this too, instead of your landlord. You will then need to pay your rent.

Housing benefit or Universal Credit?

You will need to claim Universal Credit unless:

• you and your partner are pension age
• you live in supported accommodation, rented from a housing association or registered charity
• you have been placed in temporary accommodation

If you are still unsure, please use the online calculator to check. If you don't, you could miss out on money that you are entitled to.

Benefits calculators - GOV.UK

If you find that you need to claim housing benefit, visit our benefits page for more information on how to do this.

Do I still need to apply for help with council tax costs?

Yes, you will need to claim Council Tax Reduction from the council as this is not included in your Universal Credit payment. If you have ticked the box to claim Council Tax Reduction when applying for Universal Credit we should receive a notification from the Department for Work and Pensions which we will then use as your application. If this is the case you will not need to apply and we will write to you should we need any further information.

Do you need help paying council tax?

Need help?

If you need help with Universal Credit please contact the Universal Credit helpline on 0800 328 5644.

Your local job centre will be able to advise you on Universal Credit too.