Here is some useful information and links to support services within Erewash and Derbyshire.

Food Banks

Cotmanhay Community Network

Offering food parcels to the Ilkeston, Cotmanhay and Kirk Hallam areas for the most vulnerable within the community. They will be able to provide parcels on Wednesdays and Thursdays; a team of volunteers will be assembling and delivering the parcels. Cut off for food parcels are at 5pm each Tuesday. Anything that comes in after will be sent out the following Wednesday.

If you would like to refer a family please do so by emailing the Community network directly; This email address is being protected from spambots. You need JavaScript enabled to view it. all referrals must be done via email. They require family name, address, how many people in the family and contact information.

Arena Church Foodbank Ilkeston

Food and essentials for all in need. This food bank requires information about the individual/family to sign them up to the scheme.
People using the service can still go to the foodbank but strict distancing procedures are in place.
Contact details: Belfield St, Ilkeston DE7 8DU. Telephone 0115 944 2996. Email - This email address is being protected from spambots. You need JavaScript enabled to view it.. Opening times: Now open 10am to 4pm each day

The Big Kirk Hallam

This community shop is open to the public and enforcing the strict guidelines around social distancing. There are many affordable products to buy between 50p to £2, including meat, vegetables, drinks and hand soap. Contact details:  Kenilworth Drive, Kirk Hallam, Ilkeston DE7 4EX. Telephone 0115 8371380. Facebook page.
Wednesday 2pm-4pm, Thursday 10am-12 noon, Friday 10am - 12noon.

Long Eaton and Sawley Food Bank

Food hampers and essentials through a referral process.

Community Meal – Erewash 

Volunteer led project who are providing cooked meals for residents across the whole of Erewash which volunteers deliver.
Please contact Benjamin to refer the elderly and vulnerable people within your community. Contact: Benjamin Pierre Durnan-Fletcher. Call 07548 288652 or email
This email address is being protected from spambots. You need JavaScript enabled to view it.

Rural Action Derbyshire

Rural Action Derbyshire have an alphabetical list of all food banks.
Call 01629 592970. If you would be interested in getting involved, please contact Jo Peck at This email address is being protected from spambots. You need JavaScript enabled to view it.

Cash support for food redistribution during coronavirus outbreak

The government has announced a £3 million fund for food redistribution organisations help them cut food waste during the coronavirus outbreak. All food redistribution businesses and charities will be encouraged to bid for grants over the coming month, including those whose volunteer programmes have been affected by social distancing measures or those that cannot access their usual commercial support network.

If you've been referred, you should be told where the food bank is. If it's run by the Trussell Trust you can check the address on their website. If you live in a rural area and can't afford to travel, your nearest food bank might be able to deliver. This email address is being protected from spambots. You need JavaScript enabled to view it. to check



Direct Help and Advice Housing Ilkeston
Free specialist housing advice.
Call 0115 930 0199.

Erewash Borough Council – Housing Support 

Preventing homelessness, and providing temporary homes to qualifying households if they do become homeless. We do this by working with tenants, housing associations (such as EMH Homes), private landlords and other organisations to help people stay in their home or find alternative housing. Telephone: 0115 907 2244. Visit our housing pages.

EMH Homes 

Housing Support within the Erewash Area. Call 0300 123 6000
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Morrisons Foundation – Covid 19 Homeless Support Fund

The Morrisons Foundation has announced a Homeless Support Fund aiming to fund charities caring for the homeless during the Covid 19 outbreak and ensure help gets to those who need it.
The Foundation recognises that homeless people are particularly vulnerable to Covid 19 because of underlying health conditions and are less able to access basic sanitation.
There is a total of £500,000 for this fund and awards of up to £10,000 are available. Smaller requests will allow more charities to be supported from the fund.
Registered charities that care for the homeless can apply to cover the broad areas:

• Outreach and support to rough sleepers
• Delivery of services in hostels and shelters
• Information and advice
Applications can be made on the Morrisons website.

Mental Health/Emotional wellbeing/ Staying active

The coronavirus (COVID19) outbreak is going to have an impact on everyone’s daily lives, as the government and the NHS take necessary steps to manage the outbreak, reduce transmission and treat those who need medical attention.
It may be difficult, but by following guidance on social distancing, or staying at home, you are helping to protect yourself, your family, the NHS and your community.
During this time, you may be bored, frustrated or lonely. You may also feel low, worried, anxious, or be concerned about your health or that of those close to you. Everyone reacts differently to events and changes in the way that we think, feel and behave vary between different people and over time. It’s important that you take care of your mind as well as your body and to get further support if you need it. Some links to organisations are below.

Derby and Derbyshire: Emotional Health and Wellbeing.

Derbyshire LGBT+ Specialist LGBT+ support for young people and their families across Derbyshire. Currently offering online support via youth groups, one to one support over the phone and email. Online chat available on Facebook. Call 01332 207704 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Rethink Mental Health. We support people who are having difficulties with their mental health across the whole spectrum of mental illnesses. We do this by offering targeted goal-focused support, developing peer support and volunteer opportunities across Derbyshire, and also peer support groups where there is a need. Call 01773 734989.

Deaf-initely Women. Definitely Women have created a new group for women who are deaf, deafblind, hard of hearing and any hearing loss.

Vita Minds are new NHS providers within the IAPT (Improving Access to Psychological Services) community commissioned by Derby and Derbyshire CCG.The service is now live and offers a range of talking therapies for depression, generalised anxiety disorder, mixed depression and anxiety and a range of other conditions.People can refer themselves directly into the service either by calling 0333 0153 496 or by visiting the website and using the self-referral form. Vita's new service further increases the options and accessibility for patients being referred into the service and in the current circumstances offers a service that does not require face to face appointments.

Domestic Abuse 

If you are in immediate danger call the police 999.
Silent Calls to the police (if you can’t speak) – 999 55.
Advice and guidance on domestic abuse.

The National Domestic Abuse Helpline. Guidance and support for potential victims, as well as those who are worried about friends and loved ones. Call0808 2000 247. 24 hours a day. Free Calls.

Safer Derbyshire. Derbyshire 24/7 helpline. Call 08000 198 668.

Salcare. Domestic abuse support for all genders from all communities We are continuing provide our services and will be supporting by telephone, text and email during our normal working times of 9.30 – 5pm Monday to Friday. This email address is being protected from spambots. You need JavaScript enabled to view it. 01773 765899.


Derbyshire County Council. If you are concerned that a child is suffering or is at risk of significant harm please contact Call Derbyshire/Starting Point.Call Derbyshire 01629 533190 Starting Point 01629 535353

Parental Support

Home Start - Erewash

Home-Start works with families in communities, starting in the home our approach is as individual as the people we’re helping. No judgement, it is just compassionate, confidential help and expert support. Families struggling with post-natal depression, isolation, physical health problems, bereavement and many other issues receive the support of a volunteer who will spend around two hours a week in a family’s home supporting them in the ways they need. Due to the current Covid-19 situation there will be changes to the way HomeStart offer their service.
Telephone: 0115 930 4640.

Erewash Children’s Centre Facebook page.
Daily updates, information and clever ways to keep your child entertained.

Communication Unlimited provide sign language interpreting in a range of situations, they are still open during COVID-19 and can help if you have a health appointment, if you need to get a repeat prescription or need to call the doctor etc. They cover the whole of Derbyshire.

Community Support

Erewash Voluntary Action has set up a new service in response to the COVID-19 Virus and people who are in self-isolation. This will be a time limited service to provide a one-off shop or prescription collection service in response to those most in need; to people who have no other support network at this difficult time to provide them with some much-needed shopping essentials. Self-referrals for this service can now be made by either calling Erewash Voluntary Action on 0115 9466740. Open 9am – 3.30pm.

Here is a link to an online version of the Living Well with Dementia Programme:  It has been developed by Derbyshire Community Health Services & Derbyshire Healthcare NHS Foundation Trust who are currently unable to provide their face to face Living Well with Dementia groups due to COVID-19. This resource could be helpful to people with mild dementia and their carers & families. It has some useful links to activity ideas & resources towards the end of the course.

Alcohol and substance misuse support 

Change Grow live. Supporting young people who are using drugs or alcohol, feel they have a problem and want some help. 

The Derbyshire Recovery and Peer Support Service has set up a helpline.  Call 01773 734989 Monday to Friday 9am-5pm.

Support for Children and Young People

Derbyshire – Your Sexual Health Matters.  

Childrens guide to Coronavirus

Covid-19 Packs for Children