Erewash Borough Council’s Town Hall receptions in Ilkeston and Long Eaton re-opened to the public on Monday 12 April following the easing of some Covid-19 restrictions under Step 2 of the Government’s roadmap to recovery. Opening hours will be 9am-4pm Monday to Friday.

The move is aimed at helping those residents who do not have access to the council’s online services although the council is encouraging residents to stay at home and use other means of contact if at all possible.

Government guidelines mean that visitors to the Town Halls will still not be able to use the toilet facilities and computers.

The council is urging anyone that doesn’t yet have a My Erewash account to set themselves up with one. Although cash can be taken at the receptions, the council is asking the public to make payments by card, where possible, as an added safety measure. Payment of council tax can also be made on-line, by phone or by taking your bill to a Post Office or Pay Point service retailer.

Residents can contact customer services on 0115 907 2244 or by using the contact us page.