Erewash Borough Council has confirmed that its town hall receptions in Ilkeston and Long Eaton will re-open to the public from Monday 18 May.

The move is aimed at helping those residents who do not have access to the council’s online services, where a whole range of information can be accessed without the need to visit the town hall.

The two reception areas will be open between 10am and 3pm Monday to Friday and a queuing system will be in place to ensure social distancing guidelines are followed. The computers and public toilets will not be in use.

Although cash can be taken at the receptions, the council is asking the public to make any payments by card as an added safety measure.

If members of the public wish to make enquiries about benefits advice, homelessness support, licensing, planning or other services they should call to book an appointment in advance.

The council is appealing to residents to register for a My Erewash account and use its online services, which remains the safest and most efficient option – with only those who have no online access needing to visit Ilkeston or Long Eaton town hall.