Additional help with energy bills
PLEASE NOTE: THESE SCHEMES ARE NOW CLOSED TO NEW APPLICATIONS
EBSS (Energy Bills Support Scheme) Alternative Funding (2023)
This latest scheme is aimed at providing support to households that have not already received a payment/rebate totalling £400, directly from their energy supplier under the main Energy Bills Support Scheme.
This support will be equivalent to the main scheme and eligible applicants will receive a one-off payment of £400. This payment will be funded by Central Government and the initial application will be administered by the Department for Business, Energy & Industrial Strategy (BEIS). Erewash Borough Council will process the payments of behalf of BEIS.
You may be eligible IF:
You live in a park or mobile home, or off the electricity grid
The way you get energy support will be different if you do not have a domestic electricity meter and contract with an electricity supplier.
For example, this could be because you live:
- in a park home
- on a houseboat
- in a mobile home
- on a farm
- off the electricity grid
You may need to apply if your home:
- has a communal electricity supply
- has a non-domestic electricity connection
- does not have a contract with an electricity supplier
You live in a care home or supported accommodation
You may be eligible for a payment if you:
- live in a care home or sheltered and supported accommodation AND;
- pay for some or part of your care fees (If your fees are met in full, you will not be eligible to apply)
You pay for your energy through an intermediary
You may not get the full amount of support if you pay through an intermediary - for example the manager of a park or mobile home.
However, the manager or landlord must pass on the benefit in a fair and reasonable way. This is called the ‘pass-through requirement’ for energy price support.
Find out what they should do and what to do if you disagree.
How you will be paid
Funding for the scheme will come from Central Government and payments will be administered by Erewash Borough Council. Eligible applicants must have a verifiable bank account in their own name. If your application is successful, a one-off payment of £400 will be made to this bank account within 30 days of the application being received by Erewash Borough Council. Please allow at least 35 days before chasing up your payment. Enquiries should be directed to the helpline below, NOT Erewash Borough Council.
Applications are open from 27th February 2023 and will close 31st May 2023.
You can find more information and access the application form via the Gov.UK website. Assisted digital phone support is available for applicants who are not able to make an online application. The freephone telephone number is 0808 175 3287 and is open Monday to Friday 08:00 – 18:00.
Payments still due for applications made prior to 1st June 2023 will be paid by the end of June at the latest
Scam Awareness
Eligible households will have to make an application for this scheme. Payments under the main scheme are paid automatically, you will not need to make an application for the automatic payment.
You will never be sent a direct link to the application form, and we will never send a text or email asking for your bank details.
If you think you have received a scam email in relation to the EBSS scheme, please report this by sending a screenshot of the email to This email address is being protected from spambots. You need JavaScript enabled to view it., so that prompt action can be taken.
Text messages can be forwarded to 7726.
Websites can be reported at: at the National Cyber Security Centre website
Data Sharing
Please refer to Erewash Borough Council's Privacy Notice.
In addition, for the purposes of administering the EBSS AF scheme, data provided in the application will be shared between Erewash Borough Council, BEIS and contracted organisations for the purposes of reporting data, necessary for the purpose of enabling monitoring and to enforce compliance. This data sharing is governed by a Data Sharing Agreement between BEIS and Local Authorities.
Please also refer to the EBSS Alternative Funding Privacy Notice.
Alternative Fuel Payment (AFP) Alternative Fund (2023)
This scheme is aimed at providing support to households that use alternative fuels as the main way to heat their home. This support equates to a one-off payment of £200. This payment will be funded by Central Government and the initial application will be administered by the Department for Energy Security and Net Zero (DESNZ). Erewash Borough Council will process the payments of behalf of DESNZ.
You may be eligible if your main source of heating your home comes from:
- Tank or bottled gas
- Liquid petroleum gas (LPG)
- Oil
- Wood
- Solid fuel
This could be because you live in a park or mobile home, or off the electricity grid
The way you get energy support will be different if you do not have a domestic gas meter and contract with a gas supplier.
For example, this could be because you live:
- in a park home
- on a houseboat
- on an authorised traveller site
- off the electricity grid
- in a property connected to a private electricity network
- You live in temporary or supported accommodation
You may need to apply if your home:
- has a communal electricity supply
- has a non-domestic electricity connection
- does not have a contract with an electricity supplier
How you will be paid
Funding for the scheme will come from Central Government and payments will be administered by Erewash Borough Council. Eligible applicants must have a verifiable bank account in their own name. If your application is successful, a one-off payment of £200 will be made to this bank account within 30 days of the application being received by Erewash Borough Council. Please allow at least 35 days before chasing up your payment. Enquiries should be directed to the helpline below, NOT Erewash Borough Council.
Applications should be open from 6th March 2023 and will close 31st May 2023.
You can find more information and access the application form via the Gov.UK website. Assisted digital phone support is available for applicants who are not able to make an online application. The freephone telephone number is 0808 175 3287 and is open Monday to Friday 08:00 – 18:00.
Payments still due for applications made prior to 1st June 2023 will be paid by the end of June at the latest
Scam Awareness
Eligible households will have to make an application for this scheme. Payments under the main scheme are paid automatically, you will not need to make an application for the automatic payment.
You will never be sent a direct link to the application form, and we will never send a text or email asking for your bank details.
If you think you have received a scam email in relation to the AFP Alternative Fund scheme, please report this by sending a screenshot of the email so that prompt action can be taken.
Text messages can be forwarded to 7726.
Websites can be reported at the National Cyber Security Centre website
Data Sharing
Please refer to Erewash Borough Council's Privacy Notice..
In addition, for the purposes of administering the AFP Alternative Fund scheme, data provided in the application will be shared between Erewash Borough Council, DESNZ and contracted organisations for the purposes of reporting data, necessary for the purpose of enabling monitoring and to enforce compliance. This data sharing is governed by a Data Sharing Agreement between DESNZ and Local Authorities.
£150 Energy Rebate Payment Scheme (2022)
THIS SCHEME IS NOW CLOSED
This scheme was administered by Erewash Borough Council on behalf of Central Government and closed 30th November 2022.
Funding is no longer available as all reconciliations have been completed and any unspent funding returned.
We are no longer able to take enquiries about this scheme.