High Hedges
The law governing the procedures for dealing with complaints must relate to a 'high hedge', which is defined as being:
"So much of a barrier to light or access as is formed wholly or predominantly by a line of two or more evergreen or semi-evergreen trees or shrubs and rises to a height of more than two metres above ground level."
When considering whether a particular hedge can be the subject of a complaint, the following questions need to be addressed:
-
Is the hedge comprised wholly or predominantly of evergreen or semi-evergreen trees or shrubs?
-
Are there two or more trees or shrubs in it and are these roughly in line?
-
Is it over two metres in height?
-
Does the hedge act, to some degree, as a barrier to light or access – even though it might have gaps in it?
-
If the answer to all these questions is yes, then it is a 'high hedge' for the purposes of the Act.
Who can register a complaint?
A person can bring a complaint under the Act only if a 'domestic property' is affected. The Act defines domestic property as 'a dwelling or any associated garden or yard.' The garden or yard does not have to be attached to the dwelling, as long as it is linked legally, rather than physically, with the property.
A complaint cannot be brought under the Act if a hedge is affecting a garage, barn, summerhouse, shed or other outbuilding used for incidental domestic purposes.
Grounds of complaint
Anyone making a complaint must show that:
-
The problems with the hedge are related to its height; and
-
It is adversely affecting the reasonable enjoyment of their own property.
This could include obstruction of daylight and sunlight, jointly or as separate issues, as well as a potential loss of view or outlook. In addition, someone could bring a complaint under the Act if the neighbouring high hedge affects their own garden, making it feel claustrophobic.
Impact on growing plants can also be considered, provided that the damage was attributable to the height of the hedge.
According to the Act, the following factors are not relevant to a high hedge complaint:
-
Fears that the hedge will break or fall
-
That the effect of the hedge have led to health problems
-
That other hedges in the area are maintained at a lower height
-
That the hedge was there before the affected property was built or before the complainant moved into it
-
That the roots of the hedge are affecting neighbouring land or property.
Making a formal complaint
Complaining to your Council should be the last resort. Mediation should have been attempted before making a formal complaint. Please contact the Mediation Service should you seek support.
You should read the Government's advice High hedges: complaining to the Council before making a complaint as this gives more detailed guidance on the procedure.
Download the high hedges complaint form from as a PDF (627 KB)
Application fees
For us to consider your complaint, you will need to complete a form and pay a fee of £320.
Making a decision
We will aim to deal with your complaint within 13 weeks. High Hedge complaints will be dealt with by a Planning Officer.
Useful Links
If you would like further information regarding the new High Hedges legislation the Department for Levelling Up, Housing and Communities website has plenty of useful information.
