My Erewash


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Interpreters services

We fully endorse the removal of all barriers to effective participation regarding; disability, ethnicity, religion, local geography, special needs, language, learning difficulties, sexual orientation, gender or age.

Free translation services

You may wish to try the free translation service from Babelfish and Systran or Google

You will need to cut and paste the text or the initial URL of the page that you want translated into the text box on the site that you choose, select the language that you want and the system will then redisplay the page with the text translated into the language you have chosen.  Please note: Translations cannot be guaranteed and may include incorrect or inappropriate language. We cannot control the quality or accuracy of these services but provide these links in a bid to improve accessibility to information that we provide.

Services under review

We are in the process of reviewing how residents and visitors to the borough access information about what we do and the services that we provide.  If you have any feedback about the way we have made services accessible to date, or another organisation has provided you with information in a format that you found helpful please contact us with details at This email address is being protected from spambots. You need JavaScript enabled to view it.

We subscribe to the services provided by Language Line. This is an external service providing language translation services either on the telephone, by post or by email.

Language Line:

  • allows us to communicate with people whose English is limited or non-existent. Available at the end of an ordinary telephone line, the service enables us to offer equality of access to our services to people from a very wide range of national and ethnic backgrounds.
  • offers over 100 languages, 24 hours a day, every day of the year. All the interpreters hold the Diploma in Public Service Interpreting (where available) as a minimum requirement, and abide by a strict Code of Ethics, guaranteeing you accuracy, impartiality and confidentiality.
  • was established in 1990 and is used by many public agencies and in local government offices throughout the country.
  • also provides a document translation service.

Further information can be found by visiting the Language Line website.