Contact The Council

Contact Us

Easter bank holidays 2024

The council offices will be closed on Friday March 29 and Monday April 1 for the Easter Bank Holidays. Bin collections will go ahead as normal.

Ilkeston and Long Eaton Town Halls

Ilkeston Town Hall – open from 10am until 2pm on a Monday, Tuesday, Thursday and on a Friday. The reception at Ilkeston Town Hall is closed on a Wednesday.

Long Eaton Town Hall – open from 10am until 2pm on a Monday, Tuesday, Wednesday and on a Friday. The reception at Long Eaton Town Hall is closed on a Thursday.

Our Customer Services Team are available by phone from 8.30am to 5pm (Monday to Thursday) 8.30am to 4.30pm (Friday), call 0115 9072244.

You can contact us by using one of our on-line forms through your My Erewash account.

We are dealing with some queries by phone but the service is limited as not all of our staff are currently office based.

Call Council Tax on 0115 9071000 if you have an urgent query about payment.

Call 0115 9071010 if you have a query about Housing Benefit or a Council Tax Support claim.

You can contact us via the following methods.

Fill in a general enquiries form
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: 0115 907 2244
If you want to tell us about a change of address, missed bin or report fly tipping create or log on to your My Erewash account and complete the on-line form.