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Street care and cleaning

If the visual appearance of an area should deteriorate to an unacceptable level between cleans, it will be cleaned up within a certain time, as laid down in a Litter Code of Practice under the Environmental Protection Act 1990.

For more detailed information about the Litter Laws and related legislation, please visit the Keep Britain Tidy website.

If you feel your road is not swept satisfactorily, if you want to report anyone dropping litter or you have any other comments or questions, please contact us using the details below or the fill out the online form by clicking on the link at the bottom of this page.

Litter ranges in size from a single sweet wrapper, to a bag full of rubbish. Under the Clean Neighbourhoods and Environment Act 2005 chewing gum and cigarettes butts now are classed as litter.

The Environmental Protection Act of 1990 states that if a person drops, throws, deposits, or leaves anything that causes defacement in a public place; they are committing a littering offence.

So always use a litter bin or take it home.

Street cleaning

For the purpose of street cleansing regimes the borough is split in to zones:

Zone 1 - these are busy shopping areas such as the Town Centre
Zone 2 - these are high density residential areas
Zone 3 - these are low density residential areas
Zone 4 - all other areas

Each zone has a different response time.

Cleanliness standards fall into four categories or grades:

Grade A - streets or areas that are free of litter and refuse
Grade B - streets or areas that are free of litter apart from small items
Grade C - streets or areas that have widespread distribution of litter and refuse, with minor accumulation
Grade D - streets or areas that are heavily littered, with significant accumulations

We have a responsibility to maintain a grade A standard in zone 1 areas and grade B in the other zones. If the cleanliness standard of any street or area falls below grade A, the street or area must be restored to grade A within a certain response time, depending on the zone and grade. As an example, if a street in zone 1 falls to grade D, restoration to grade A must be quicker than if it were in zone 4 and at grade C.

Code of practice on litter and refuse

How can I get in touch with Neighbourhood Services?

You can contact Neighbourhood Services by:

Tel: 0845 907 2244

Minicom: 0115 931 6056 (for hearing and impaired people – available during normal opening hours)

Pride-line: 0115 850 8383 (24 hours confidential hot-line) Our PRIDE in Erewash Campaign has been boosted by the launch of a new confidential 24-hour hotline which gives residents the power to tackle environmental crime in their local area.

email: cleansing@erewash.gov.uk

For out of hours emergencies please call 0845 907 2244.

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