External services

Council policies and performance

In this section you will find information about our policies, plans and strategies as well as information about how we monitor and manage performance to ensure that we deliver excellent services.

We aim to provide services to the public of Erewash which are responsive, reliable and offer value for money. We continuously seek to improve our performance through the processes of planning, monitoring and review.

  • The Sustainable Community Strategy. (opens in a new window) This is a plan agreed with a number of partners from different sectors in Erewash that sets out what sort of Erewash we want to see by the year 2014 and our strategy for getting there.

  • Our vision is to make Erewash a better place. Our corporate plan, corporate priorities and improvement programme are included in Driving for Success 2008-2011. 

  • Our Service Delivery Plans set out the outputs, activities and targets that contribute to the delivery of the key outcomes set out in the Corporate Plan and the resources to be used to do this.

  • Comprehensive Performance Assessment (CPA) measured how well councils were delivering services for local people and communities. CPA was replaced by the Comprehensive Area Assessment (CAA) in April 2009. Whereas CPA focused on services provided by local authorities, CAA will look at the public services in the area covered by councils and their partners including the private and voluntary sectors.  It aims to be more relevant to local people by focusing on issues that are important to their community.

  • Effective performance management means that we monitor, analyse and report our progress against our intended objectives. This is essential if performance information is to impact on decision-making and ensure that actions are driving and accelerating improvement.

Also on our website

  • Contacts, consultation and feedback
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©2011 Erewash Borough Council.