Ideally, taxi ranks should be located next to railway, bus and coach stations and all major attractions such as retail areas, places of employment and entertainment/leisure centres.

Ranks should be within 50 to 100 metres of the facility being served.  Ranks should be sited so that the passengers board or alight from the taxi onto the footway on the nearside of the vehicle.  Ramps and steps should only be used to get to the nearside passenger door.  Where taxi ranks are arranged on the offside of the road, a pickup and drop off point nearby on the opposite side of the road should be identified for wheelchair passengers.

The footway should have a minimum unobstructed width of 4040mm to allow for the full extension of the wheelchair ramps to 1620mm and to provide for the full turning circle of an outdoor electric wheelchair, which is 2400mm.