Barnardo’s Reach Out Project

9 Mundy Street
Heanor
Derbyshire
DE75 8LB
01773 717212

Opening Times:
Monday to Friday 9am to 5pm

The project supports Care Leavers from Amber Valley and Erewash, aged 15 to 21, as they make their way into
adulthood. We give practical and emotional help, under the Children (Leaving Care) Act 2000 and Derbyshire Leaving and After Care policies and procedures.

We will support young people aged 16 to 19 who have no support from family and are homeless or at risk of
homelessness. We call these ‘Supported Young People’.  This support could mean helping them to get support from their family, or finding somewhere to live on, helping them to get work or training and supporting them emotionally.
We are only funded to work with 20 Supported Young People at any time, so we can’t work with them for a long time because then we’d have to say no to new people. We aim to work intensively with them for up to 6 months to help them to sort things out. We expect that they will be referred to us by other agencies, who will have already dealt with the immediate crisis and formed an assessment of the situation. We are a small additional service.

Connexions Derbyshire - Erewash

Ilkeston Centre
81 Bath Street
Ilkeston
Derbyshire
DE7 8AP
Telephone: 0115 9302636
Helpline: 0800 269 468

Connexions Derbyshire offers all 13-19 year olds the information, advice and practical help they need in life learning and leisure. From advice on education and careers to more personal issues, such as relationships, health or housing, Connexions Personal Advisers (PAs) can help.

Connexions Derbyshire has centres throughout Derbyshire – for your nearest centre check the Connexions Derbyshire website or ring our free information helpline on 0800 269 468.

The helpline, open Monday – Friday, 10am – 4pm, is also a great place to start if you’re looking for:

• a job
• a course
• information about funding volunteering
• useful local contacts

Nextstep also operates from this centre, offering information, advice and guidance regarding learning and work to adults (20+).

Centre Opening Times

The Connexions Centre in Ilkeston is open to the public:

• Monday – 10am - 4pm and 4:30pm - 7pm
• Tuesday - 10am - 4pm
• Wednesday – 10am - 1pm
• Thursday - 10am - 4pm
• Friday - 10am - 4pm

Centre opening times are subject to change - you should contact your local centre for current opening times or check the Connexions Derbyshire website.

Information and guidance on Connexions Derbyshire is also available below:

Connexions Derbyshire - Information Guide (537Kb)
Connexions Derbyshire - Information for Parents and Carers (626Kb)
Connexions Derbyshire - Young Persons Information Guide (221Kb)

For more information visit the Connexions and Nextstep-Derbyshire websites

DAAT – Derbyshire Drug and Alcohol Action Team

DAAT provides both the strategic planning and performance management mechanism for the delivery of the National Drug and Alcohol Harm reduction strategies throughout the administrative county of Derbyshire. Contact them at:

Derbyshire Drug and Alcohol Action Team
Chief Executives
County Hall
Matlock DE4 3AG
Tel: 01629 580000 ext 7248
Email: Derbyshiredaat@derbyshiregovuk
Hours: 9am to 5pm Mon-Fri

Derbyshire Housing Aid

Derbyshire Housing Aid is working in partnership with Erewash Borough Council’s Housing Options Team to tackle poverty, homelessness and poor housing, as well as preventing financial exclusion. Derbyshire Housing Aid’s core service is the provision of FREE specialist independent advice on housing debt and welfare benefits issues, helping to secure accommodation, prevent eviction and fight for housing justice. Last year alone legal advice and information on housing and debt issues netted over 19,000 enquiries, 5081 of which needed specialist intervention which included free representation at court.

Derbyshire Housing Aid understands that Derbyshire is a heavily rural county where many people find it difficult to access vital services. In response, Derbyshire Housing Aid has established outreach surgeries within Erewash, including ones in Ilkeston and Long Eaton, to ensure that access to specialist advice and support is available in rural communities.

Derbyshire Housing Aid also offers many other services, which all aim to tackle different aspects of homelessness, poor housing and poverty:

• The Derby Night Shelter is a 14 bed emergency shelter offering refuge and support to street homeless people 365 days a year.
• The SmartMove project helps people on low incomes to find suitable private rented accommodation by providing a bond in place of a traditional cash deposit.
• The Next Step project involves our Skills for Life Officer attending schools and youth groups to offer basic advice to students about budgeting basic household maintenance and where to go during a housing crisis.
• Training and volunteering opportunities to unemployed people offering people the chance to gain new skills, helping to overcome disadvantage and rebuild confidence. Training offered includes Basic Skills and ICT, and OCN qualifications in Job Seeking Skills, Introduction to Housing, Advice Work, Housing Advice and Advocacy, and Dealing with Debt. We also support volunteers in work placements within other organisations.
• The SmartShare project houses street homeless people with moderate support needs and teaches them life and vocational skills with the aim of helping them to live independently when they take on a tenancy on their own, improving their skills base to gain employment and re-engage them socially and economically within society.
• SmartSkills - providing independent living vocational skills and work placements for people within our accommodation projects.

For advice on housing debt or welfare benefits or for further information on any of our other services please contact Derbyshire Housing Aid on 01332 287850, Phoenix Street, Derby, DE1 2ER or visit one of our outreach surgeries. Offices are open for drop in:

Monday – 9:30am – 4:00pm
Tuesday – 9:30am – 4:00pm
Wednesday – Closed
Thursday – 9:30am - 4:00pm
Friday – 9:30am –12:30pm
Weekend - Closed

Alternatively, telephone advice is available through Community Legal Advice, Monday to Friday from 9:00am to 6:30pm, on 0845 345 4 345 on housing, debt, welfare, benefits, education, employment and family problems.

Southern Derbyshire Addaction County Drug and Alcohol Services

Erewash House,
Station Road,
Ilkeston
Derbyshire DE7 5LD
0115 9309442
By Fax: 0115 9304156

Opening Times:
Monday 9.00am -7.00pm
Tuesday - Friday 9.00am -5.00pm

Addaction is a national drugs and alcohol agency working with people from all sections of the community. We offer
services in many locations throughout the county, making us accessible to many.  Addaction offers a free and confidential service. You do not have to be a drug or alcohol user to access our services.

Information and advice is available to anyone who is concerned about someone else’s drug or alcohol use.  We offer a range of one-to-one services including: needs assessments, advice and information on substance use, safer injecting advice, safer sex advice, support, access to treatment and reduction programmes and referral to other services.

If you are in police custody ask to see one of our Arrest Referral Workers. They can give you advice and information if you are concerned about your substance use, and arrange an appointment at Addaction if you wish. You can also ask through your solicitor or Probation Officer if the court will consider a treatment order if your offence is drug or alcohol related.

In addition every Tuesday at 2pm we offer Auricular Acupuncture. This is effective in helping to relax and reduce
stress.

Services are offered on an appointment basis only. If you need support an appointment will be made for an initial
assessment. You can contact us by phone or letter. Alternatively you can ask your GP or any professional worker,
friend or relative to contact us on your behalf.  Please check out our website.