Different ways to make a Complaint
You can complain or comment:
- By phone - for numbers, or minicom 0115 9316056
- By e-mail -
- In person - call in at one of our main offices (see contact page for locations)
- In writing - download and print a copy of our 'Comments Compliments and Complaints…tell us what you think – Submission Form ' and return to any of the Council’s offices.
Comments Compliments and Complaints…tell us what you think – Guidance Notes and Submission Form (130Kb)
By E-form - complete and send the online form... Comments Compliments and Complaints…making your point.
This will automatically forward your comment, compliment or complaint to us.
Or send us a letter for details.
All information we receive will be logged and you will receive confirmation and be allocated a unique reference number before we formally reply. The Three-Stage Complaints Procedure provides details of the process.